Privacy policy

Effective version: 2026-10-11

SR files you upload

We do not collect the SR you upload. Files processed in the demo are processed only inside the visitor’s browser and are not sent to or stored on SyncSR servers.

Personal information we collect

• Required: name, company / institution, email (beta application) / email (integration request)
• Optional: phone, country, applicant type, areas of interest and devices, free-text content
• Consent record: time of consent and policy version

Purposes

To contact you about your application or request, to understand demand, and to request a short interview about product direction. We do not use it for marketing and do not sell or provide it to third parties.

Retention

We keep it for one year from the date of receipt and then delete it. If you ask us to delete it, we delete the record.

Processing environment

• Application content is stored in a database (Supabase) in the Seoul region.
• Notification emails are delivered to our operator through an email delivery service.
• We use Cloudflare Turnstile on form pages to prevent spam, and the hosting provider (Cloudflare) may process access logs (such as IP addresses) on its own. SyncSR does not store visitors’ IP addresses.

Usage statistics

We collect step statistics such as visits and demo uploads without cookies. Statistics contain only the language and referral source, with no identifying information or file contents. Only if you opt in, we also collect a parse-result summary and the device manufacturer, model, and software version.

Your rights and contact

You may request access, correction, or deletion. Privacy contact: privacy@medaitrust.com